Customer Service Advocate (Healthcare)

Job Description Insight Global is assisting a client in finding Remote Telecommunicators for a high-volume call handling first escalation inbound environment. This is a contract to hire opportunity. The individual will serve as a trusted first point of contact, actively listening with empathy to assess caller needs while helping to de-escalate emotionally charged situations. Responsibilities include collecting and accurately documenting essential information to support intake, triage, and care …