Service Designer, Experience Design, Strategy & Standards

Join a fast-moving Experience Design team focused on scaling service design and journey mapping across the enterprise. This role is ideal for a hands-on Service Designer who enjoys creating high-quality journey artifacts, improving how work gets done, and partnering with stakeholders in a complex, regulated environment. Responsibilities Facilitate discovery sessions to uncover the people, systems, tools, and processes involved in end-to-end journeys Organize research findings, stakeholder input…