Customer Success Manager

About the Role At PEX, Customer Success isn’t just a department — it’s the heart of our business. As a Customer Success Manager (CSM), you’ll own the customer relationship from onboarding to renewal and beyond, serving as a trusted advisor and strategic partner to a portfolio of diverse accounts. Your mission? Drive adoption of the PEX platform Create measurable value for our customers Expand customer engagement Protect and grow revenue Key Responsibilities What You'll Do Serve as the primary r…