Rooms Front Office - Front Office OVERNIGHT Manager

Overview To work closely with Director of Front Office Operations to ensure maximum Front Office operating efficiency. This position will be for (5) Overnight shifts. Responsibilities Handle all training with associates to ensure Omni Standards. Communicate with all department managers on continuing basis. Especially the communication with Night Audit each evening/morning. Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints. Be very famil…