AI Process Optimization Lead (Commercial Insurance)

This is a remote position. Our client, a mid-sized tech-driven commercial MGA and insurance wholesaler in the US, is seeking an AI Process Optimization Lead to drive real, measurable efficiency gains across the business. This role sits at the intersection of operations and AI. You’ll embed directly with teams (underwriting, claims, operations, finance), map workflows end-to-end, identify inefficiencies, and apply AI to improve speed, cost, and output. You’ll build and test solutions hands-on - …