Luxury Customer Service Representative & Sales Support

Job Description Job Description Position Overview TraxNYC is seeking a high-performance Customer Service & Client Experience Specialist to operate at the center of our customer-facing operations. This role sits within a team environment handling 200 inbound calls daily , along with consistent email volume and client follow-ups. Calls are handled on a first-come, first-serve basis , requiring strong awareness, urgency, and initiative at all times. This is not a passive customer service position.…