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Director of Customer Success

NimbleWay·Manhattan, NY (Gramercy Park and Murray Hill) 🇺🇸
On-siteFull-timeDirectorApproximate location

Salary not disclosed

~$153k / yr estimated

⚠ This listing is 58 days old — it may already be filled

Posted

The Director of Customer Success at Nimble is a key leadership role responsible for driving net revenue retention, customer growth, and long-term adoption across our global enterprise customer base. You will lead, scale, and mentor a world-class team of Customer Success Managers (CSMs) focused on maximizing customer outcomes and revenue expansion while minimizing churn. As a strategic operator and player-coach, you will shape Nimble’s post-sales strategy, elevate our customer success motion, an…

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