Dir, Principal Conversation Designer

TIAA is looking for Dir, Principal Conversation Designer to join Experience Design team. The Principal Conversation Design role is responsible for leading the effort to shape and craft simple, approachable, and straightforward language, hierarchy, and voice & tone for our digital experiences. In partnership with designers, product owners, and technologists, this position plays a critical lead role in shaping our end-to-end experiences with meaningful contributions to the foundational components…