Senior Customer Success Manager

The Role Our mission is to unlock value for every customer. We help people build their businesses around their clients, and unleash the capabilities of Planhat. Team Our role is to understand customers' problems and desired outcomes deeply, then help solve them through the Planhat platform. When our clients are successful, so are we: Churn goes down 6% at a legal software company because we helped unify data from separate systems, survey qualitative customer feedback, and analyze product usage …