Customer Success Manager

The Role Your job is to help our customers get the most out of verified, actionable intelligence tailored to their markets and problems. As a CSM, you own a portfolio of accounts and make sure each customer is using the platform to answer the questions that matter to their business, whether that's a game plan refresh, a battle card update, or a session with Coach AI. That means understanding each customer's market, their workflows, and what they need to act on. When usage slows, you identify th…