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Lead Specialist, Enterprise Customer Success

Pearson·Manhattan, NJ (Hoboken) 🇺🇸
On-siteFull-timeSenior

Salary not disclosed

~$115k / yr estimated

✓ Posted today

Posted

Job Summary: The Lead Specialist, Customer Success (Enterprise) serves as the Enterprise Customer Success Manager (CSM) for Pearson's most strategic enterprise accounts. This senior individual contributor will lead complex, cross-product success programs focused on driving measurable adoption, value realization, and executive-level impact. You will orchestrate product-level metrics, adoption strategies, and enablement efforts into a unified enterprise value story. Collaborating with Client Part…

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